How can we help?
Ask a question and our assistant answers from these guides — or browse the 29 articles below.
Start here
The questions most coaches arrive with, in the order they usually come up.
Your first week on Timely
The five things to set up before you share your booking page with anyone.
ReadSet your teaching week
Publish the hours you teach once, and let the schedule enforce them.
ReadHow players find and book you
What happens between a player opening your page and a lesson appearing on your calendar.
ReadAnalyze a swing from a phone video
What happens to a clip between upload and a scored swing.
ReadCreate an invoice
Pull a month of taught lessons into one invoice you can send.
Read
Browse by topic
Every guide we have, grouped by the part of Timely it belongs to.
Getting started
Set up your account and take your first booking.
Availability & calendar
Teaching hours, timezone, booking rules and time off.
- Set your teaching weekPublish the hours you teach once, and let the schedule enforce them.
- Set your timezoneThe single setting every other time on the platform is interpreted through.
- Session length, buffers and noticeThe four rules that decide which of your open hours a player is actually offered.
- Block time offTake a day, a week or a single afternoon out of your published week.
- Connect your calendarKeep Timely lessons visible in the calendar you already live in.
Bookings
How lessons reach your calendar, and what to do with them.
Players & notes
Your player list, lesson notes and their progress.
Swing Lab
Analysis, scoring, lesson tools and comparisons.
- Analyze a swing from a phone videoWhat happens to a clip between upload and a scored swing.
- The five key positionsThe moments Swing Lab finds in every swing, and what they are called.
- How scoring worksWhere the bands come from, and when Swing Lab declines to score.
- Draw and record on a swingThe lesson tools, on the frame rather than in a separate message.
- Reviewing AI feedback before a player sees itThe AI writes a draft. You decide what reaches your player.
- Compare two swingsThe same position, side by side — a swing against itself or a reference.
Shot Tracer
Trace a shot on video, then save it or export it.
Your public profile
The page players book from, and how to share it.
Invoicing
Turn taught lessons into invoices you can send.
Account & billing
Sign-in, notifications, your plan and usage.
Still stuck?
If the answer is not here, write to us. Tell us what you were trying to do and what happened instead — that is usually enough to sort it in one reply.